Shipping Polices
Shipping Times:
- Orders are processed and shipped within 1-5 business days from the date of purchase, excluding weekends and holidays.
- Delivery times may vary depending on the destination. Estimated delivery times are provided during checkout and are based on standard shipping methods.
Shipping Methods:
- We offer standard and expedited shipping options for domestic and international orders.
- Domestic orders are shipped via [Preferred Carrier] and typically arrive within [Estimated Delivery Time].
- International orders are shipped via [Preferred Carrier] and delivery times vary depending on the destination country and selected shipping method.
Shipping Costs:
- Shipping costs are calculated based on the weight of the package, shipping destination, and selected shipping method.
- Shipping costs will be displayed during checkout before the order is finalized.
- Free shipping may be offered for orders above a certain order value or during promotional periods.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order by entering the provided tracking number on the carrier's website.
Shipping Restrictions:
- We currently do not ship to P.O. boxes or APO/FPO addresses.
- Some countries may have import restrictions or customs regulations on certain products. It is the responsibility of the customer to check and comply with these regulations.
Delivery Issues:
- In the event of delivery delays or issues, please contact our customer service team for assistance.
- We are not responsible for delays caused by customs clearance processes or unforeseen circumstances such as natural disasters or public holidays.
Incomplete or Incorrect Addresses:
- It is the responsibility of the customer to provide accurate and complete shipping information.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for re-shipping orders returned due to incorrect addresses.
Missing or Lost Shipments:
- If your order is marked as delivered but you have not received it, please contact our customer service team for assistance.
- We will work with the carrier to investigate the issue and provide a resolution, which may include issuing a replacement or refund.
Please note:
- All shipping policies are subject to change without prior notice.
- We reserve the right to cancel orders or modify shipping methods based on availability or other factors.